Customer privacy is very important to Tide Tamer® Waterfront Products. As part of our customer service policies, we regard any information about our customers as personal and important to them. This document spells out our policies about privacy and customer information in regards to our website and Internet services.
As part of our website management and records keeping, we retain certain information collected from our website. We retain information on which pages were accessed, date and time information, and computer identification information such as IP address and cookie information. We also keep any information entered into any form on our website as part of quality control, training and other internal uses. This information may include name, company name, addresses, and other contact information.
Information that we collect from our customers, our website, and other sources, may be used by our company for solicitation purposes, quality purposes, training purposes, and other internal purposes.
We may contact customers and potential customers by mail or telephone or in person for solicitation purposes. We do not solicit business via email unless specifically requested by our customers. Email contact may be used, however, for providing important company updates such as moving to a new address or important information about a product that a customer has previously purchased such as warranty information. For soliciting customers and sales, email is not used unless specifically requested by the customer. We may also use fax as a contact method if provided.
Any contact information provided by our customers and potential customers will be regarded as official contact methods for a customer or a business unless we have been specifically instructed not to do so. This includes telephone numbers, fax numbers, mailing addresses, and other contact information provided to us by the customer.
We may share customer information that we have on file with direct affiliates of our company or with companies that we own or in which we have a partial interest. When information is shared in this way, these organizations may not re-distribute any of this information to any other party.
We store information collected from our website and email in server logs, backups, server email space, printed material and other databases. This information is either protected by passwords or restricted by physical access to our internal offices where our employees safeguard the information. We also have firewalls to protect our information systems.
Changes to this policy will be reflected on the website via a link from the Home Page. That is where the current version of this document may be found.
To be notified of changes to this policy, please send a certified letter requesting such changes to:
Tide Tamer® Waterfront Products
Computer and Information Security
900 Hwy 258 S
Snow Hill, NC 28580
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